Beyond the Lean Office: A Novel on Progressing from Lean Tools to Operational Excellence
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Book Overview
Beyond the Lean Office uses a compelling novel format to illustrate what it takes to create and sustain flow and Operational Excellence in the office. Readers learn as they follow the main character through initial attempts to correct late responses to a primary customer and the evolution to an approach based on Operational Excellence. The story illustrates the day-to-day issues that most organizations face in their pursuit of Operational Excellence, complete with From the Author sections in each chapter that share authoritative insights on the topic at hand.
Format:Paperback
Language:English
ISBN:1498712487
ISBN13:9781498712484
Release Date:January 2016
Publisher:Productivity Press
Length:124 Pages
Weight:0.55 lbs.
Dimensions:0.4" x 5.9" x 9.1"
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