Develops a specific benchmarking methodology relevant to international tourism destinations. This book evaluates different approaches to benchmarking, and their application within tourism destinations. The book considers organization benchmarking - performance evaluation of a particular organization and its departments - and destination benchmarking, which involves all elements such as transport services, airport services, accommodation, leisure and sport, hospitality and local attitudes.
Format:Hardcover
Language:English
ISBN:0851997457
ISBN13:9780851997452
Release Date:December 2003
Publisher:Cab International
Length:240 Pages
Weight:1.32 lbs.
Dimensions:0.7" x 6.7" x 9.5"
Recommended
Format: Hardcover
Condition: New
$143.89
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