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Hardcover Exits, Voices and Social Investment Book

ISBN: 1107022428

ISBN13: 9781107022423

Exits, Voices and Social Investment

(Part of the Theories of Institutional Design Series)

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Format: Hardcover

Condition: New

$142.77
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Book Overview

Public services are used by everyone. Dissatisfied consumers can either voice their complaints, or exit. Using survey evidence from the UK, this book examines how people's investment or stake in their communities affects their choice to exit or voice and the implications for the provision and quality of public services.

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