M5 Water Utility Management, Third Edition
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Increasing demands, changing technologies, uncertain costs, and aging systems complicate every utility manager's role. M5 Water Utility Management was developed through the collaborative effort of leaders in the utility profession who have successfully met the challenges of managing a water utility. It is designed for both new and experienced managers who are looking to better understand all aspects of public utility management including: _x000d_
_x000d_
Regulatory Issues _x000d_
Utility Management Overview _x000d_
Strategic Planning _x000d_
Workforce Issues _x000d_
Information Management_x000d_
Infrastructure Management _x000d_
Financial Management _x000d_
Communication and Stakeholder Engagement _x000d_
Environmental Health & Safety _x000d_
The third edition has been updated to reflect significant learnings within the industry. It includes the latest information on an array of areas such as emergency preparedness, workforce strategies, customer health and safety, technology, and more.
_x000d_
Regulatory Issues _x000d_
Utility Management Overview _x000d_
Strategic Planning _x000d_
Workforce Issues _x000d_
Information Management_x000d_
Infrastructure Management _x000d_
Financial Management _x000d_
Communication and Stakeholder Engagement _x000d_
Environmental Health & Safety _x000d_
The third edition has been updated to reflect significant learnings within the industry. It includes the latest information on an array of areas such as emergency preparedness, workforce strategies, customer health and safety, technology, and more.
Format:Paperback
Language:English
ISBN:162576247X
ISBN13:9781625762474
Release Date:January 2018
Publisher:American Water Works Association
Length:146 Pages
Weight:0.95 lbs.
Dimensions:0.3" x 8.5" x 11.0"
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