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Paperback Minding the Store Book

ISBN: 157441139X

ISBN13: 9781574411393

Minding the Store

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Format: Paperback

Condition: Like New

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Book Overview

"'There is never a good sale for Neiman Marcus unless it's a good buy for the customer.' That was one of the first declarations of business philosophy I heard my father, Herbert Marcus, make soon after I came to work at Neiman Marcus in 1926." Thus began the 1974 edition of Minding the Store . Reprinted in hardcover in 1997 to celebrate the 90th anniversary of Neiman Marcus, it is now available for the first time in paperback. Mr. Marcus spent most of his life not only in helping to create a retailing enterprise renowned throughout the world as the epitome of quality, but also in setting high standards for the level of taste of all who desire "the better things in life." In doing so he has played a key role in making Dallas itself a success. "Mr. Stanley," as he was affectionately called by all his Neiman Marcus friends and associates, made The Store a legendary success. Although he retired from active involvement in Neiman Marcus in 1977, the influences of the philosophies of business he developed remained an important part of the training of Neiman Marcus personnel. Those basic principles--best exemplified by his belief in his father's business philosophy--are the reasons Neiman Marcus is today recognized as the taste leader of American retailing. Minding the Store is a warm portrait of a man and an exuberant celebration of the store that has become the best-known landmark in Texas since the Alamo.

Customer Reviews

4 ratings

Behind the Shimmering Curtain

I guess it was my Business degree & marketing background I brought to the Architecture Masters program that made the Dean feel this might be my best contribution to the profession. Why else would he have presented me with this book upon defending my thesis project & graduating - was it really almost 30 years ago? Now #2 of 4 kids is graduating college in advertising and I can't resist getting her this insightful, revealing history of a magic retail legacy that began in our home town. In fact, my mother grew up in the Adolphus - the marketing ally of Neimans - why else the memorable Thanksgiving parades? So this book certainly has roots to love for marketing majors, Dallasites, those in the fine arts, fashion. But it is more - much more. The book teaches the rewards of quality, value and commitments to the good of the customer. It's not the mystique of the His & Hers fabulous Christmas catalogue gifts that make cash flow, its the quality of the $10 dresses. It's not the suit, it's the fitting; it's not the price, it's the value; it's not the steak, it's the sizzle. I hope the book passes on the value of ethics, its rewards, mystique and satisfaction, while proving the theory is all true and still alive & well today. Besides all that, it's a fun book to read.

Fascinating!

This book, like "Quest for the Best" is an absolutely fascinating look into the world of high-end retailing. It should be in every business student's library.

Classic on fine art of specialty retailing

I've read two books by S. Marcus - "Quest for the Best" and "Minding the Store". Both are fascinating.Without any doubt, Stanley Marcus is the most talented American retailer of the 20th century. You will find out from this lively narrative what made him the best - impeccable taste, discriminate merchandising, extensive knowledge of manufacturing, business vision, professional honesty and breadth of intellectual interests. If you aspire to be a specialty retailer, drop 99% of the books about selling, they will not show you a worthy real-life example of how to run a store that customers can not resist to visit. Marcus does not hold back any secrets how he did it. Read, laugh and get inspired.

This is a book ALL retail sales employees should read.

A friendly and enjoyable tale of success in the retail business and how success was accomplished. Stanley Marcus recounts the growth of his family business and the stories of customer demands and customer service that created a hugely profitable and customer orientated retail empire.While customer service is the primary focus of the book, creating innovative and exclusive items for the very wealthy provides a glimpse into how the rich find ways to dispose of their money. Marcus was a master of imaginative packages.I bought 4 copies of the original edition and gave them away to people in sales. There is no better book for a young, or old, sales person to read.
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