Journey through the land of corporate illusion where what you see and what you hear are carefully crafted for you. Rhinestone Quality looks good. It sounds good. When the house of cards collapses, however, you find all those sparkly gems weren't the diamonds you expected. Cleanup and rebuilding - careers, products, and companies - is expensive and time-consuming. Time and money are spent trying to prop up flagging reputations and explain the unforgivable - why not just pass over those worthless rhinestones and build something designed to last? This book talks about it all through the eyes of a 40-year veteran in the IT Quality field. Do you want to be a real cowboy? Pull on your fancy spurs and read on...
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